Effective Date and Last Revised: May 26, 2020
This section describes certain rights of Consumers under the CCPA. For information on how Consumers may contact us to exercise these rights, please see the section below entitled, “How to Submit a Request”.
Right to Know
A Consumer has the right to request that a business disclose what personal information it collects, uses, discloses or sells with respect to such Consumer. Specifically, a Consumer may request that a business that collects personal information about the Consumer disclose to the Consumer the following:
A Consumer may request that a business that sells the Consumer’s personal information, or that discloses it for a business purpose, disclose to that Consumer:
Right to Request Deletion
A Consumer has the right to request that a business delete any personal information about the Consumer which the business has collected from the Consumer. If it is necessary for us to maintain the personal information for certain purposes, we are not required to comply with your deletion request. If we determine that we will not delete your personal information when you request us to do so, we will inform you and tell you why we are not deleting it.
Right to Opt-Out of Sale of Personal Information
A Consumer has the right to direct a business that sells personal information about the Consumer to third parties not to sell the Consumer’s personal information. To opt-out of the sale of personal information by the Company, you may visit our Do Not Sell My Personal Information web page.
A Consumer has the right not to be discriminated against because the Consumer exercised any of its rights under the CCPA.
How to Submit a Request
To exercise the rights described above, you must submit a verifiable Consumer request to us by contacting us at (855) 947-0468 or email@example.com or by submitting a request online at https://preferences.tripointegroup.com/privacy and providing the requested information.
You may submit a request as frequently as you would like, but we are not required to respond to requests to provide personal information to you more than twice in any 12-month period.
To submit a verifiable Consumer request, you will be asked to provide certain information to help us verify your identity, including your name, email address, phone number and/or information regarding your previous interactions with us. The information we ask you to provide to initiate a request may differ depending upon the type of request; the type, sensitivity and value of the personal information that is the subject of the request; and the risk of harm to you that may occur as a result of unauthorized access or deletion, among other factors. As required by the CCPA, in response to a Consumer request, we will never disclose a Consumer’s social security number, driver’s license number or other government-issued identification number, financial account number, health insurance or medical identification number, account password, or security questions and answers, as applicable.
You may make a verifiable Consumer request on behalf of your minor child. You may also designate an authorized agent to make a request on your behalf. If you designate an authorized agent to make a request on your behalf, we reserve the right to require verification of your authorized agent’s identity and authority, which may include, among other things, a requirement that your authorized agent provide us with (i) your written authorization permitting the authorized agent to submit a request on your behalf or (ii) a duly executed power of attorney pursuant to California Probate Code sections 4000 to 4465 permitting the authorized agent to submit a request on your behalf. If we cannot verify your identity or authority to make the request, we will not be able to comply with your request. We will inform you if we cannot verify your identity or authority. We will only use personal information provided in a verifiable Consumer request to verify the requestor’s identity or authority to make the request.
How We Collect, Use and Share Personal Information of Consumers
Categories of Personal Information We Collect
Depending on how a Consumer interacts with us, we may collect the categories of personal information described below. The nature of both the categories and the specific pieces of personal information that we may collect about a Consumer will vary depending on numerous factors, including whether or not a Consumer chooses to buy one of our homes.
Sources of Personal Information We Collect
We collect the personal information described above from the following categories of sources:
Business Purposes for Personal Information We Collect
We collect the personal information described above for a variety of business purposes. Generally, we collect and use such personal information to provide, improve and enhance our products and services, to communicate with you and to ensure the uninterrupted and secure operation of our business. In particular, we use the personal information:
Categories of Third Parties with Whom We Share Personal Information We Collect
Sales of Personal Information
Disclosure of Personal Information for a Business Purpose
Personal Information of Minors
We do not sell personal information about minors under the age of 16.
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