Technology can be tricky, but finding help doesn’t have to be. Our HomeSmart® features give you the comfort, security and WiFi connectivity you need to control many of your home’s features with just a swipe of your Smart-Phone or spoken command.

If you find yourself stuck here is a list of resources that we think may be helpful:

AMAZON SMART HOME
Customer Service: 1 (888) 280-4331 (24 hrs)
Phone App: (iPhone and Android) search “Alexa”

Troubleshoot from website: Amazon Troubleshooting
Smart home forum: Smart Home Forum
Amazon Tips and Tricks: YouTube Playlist

CASETA® LIGHTING CONTROL
Customer Service: 1-844-Lutron1 (24 Hrs)
Phone App: (iPhone and Android) search “Lutron Caseta & RA2 Select”

Caseta Support: Support Page

DOOR LOCKS
Baldwin Kevo Door Lock:
Customer Service: 1-800-566-1986 (M-F 8AM-5PM EST)
Phone App: (iPhone and Select Android devices) search “Kevo”

Schlage Door Lock:
Customer Service: 888-805-9837 (M-F 7:30AM-5:30PM CT Saturday, 9AM-3PM CT)
Phone App: (iPhone and Android) search “Schlage Sense”
Warranty information: Click Here

EERO WIFI EXTENDOR
Customer Service: 877-659-2347
Phone App: (iPhone and Android) Search “Eero”

Set up Eero: Set Up How-To
Quick troubleshoot:Click Here
Modem connection troubleshoot: Modem How-To

LIFTMASTER® WIFI GARAGE DOOR OPENER
Customer Service: (800) 528-5880 (M-F 5AM-6PM, Saturnda7AM-4PM MST)
Phone App: (iPhone and Android) search “MyQ Garage & Access Control”
-Works with Nest Thermostat

Troubleshooting Diagnostic chart from site: Click Here
Chamberlain website troubleshooting videos: Chamberlain Support

NEST® LEARNING THERMOSTAT
Customer Service: 1 855 469 6378
Phone App: (iPhone and Android) search “Nest”

Disconnected/ Offline Troubleshooting: Click Here
Nest Thermostat support website: Nest Support

RAIN BIRD IRRIGATION SYSTEM
Customer Service: 1-800-724-6247 (M-F 7AM-5PM PST)
Phone App: (iPhone and Android) search “Rain Bird”

Support videos from website: Support Videos

SONOS
Customer Service: 1-800-680-8945 (M-F 10AM-9PM ET)
Phone App: (iPhone and Android) search “Sonos Controller”

Troubleshooting page: Sonos Support
How to change wireless channel: How to Video
Connecting Sonos to new router or changed WiFi settings: View Video

Still need troubleshooting help? Contact Quadrant Homes Customer Care:

During Business Hours: 800.338.8733

After Hours, Weekends, and Holidays: 425.455.2900

Visit our Homeowners Warranty Page: Click Here