We’ve been creating homes for over 50 years, so you can rest assured we’ll be around long after you’ve unpacked that last box. If at any time you need assistance, we’ll be there. If you have a question, we’ll have an answer. Quite simply, we are committed to helping you get the most life out of your new home.
When you have questions or concerns, we’re at the ready with solutions. Hey, life happens. Day or night, if you encounter a home emergency, we have you covered. Just call us.
During Business Hours:
After Hours, Weekends, and Holidays:
Like our homes, the Quadrant Home Warranty is built to exacting standards. Major structural elements like foundation and trusses are covered by 10-year Extended Defined Structural Element Coverage. Any interior water damage, such as plumbing and roof leaks, falls under a 6-year Home Builder’s Limited Warranty (that’s about 4 years longer than your typical coverage). And a one-year Customer Service Program covers fit and finish on just about everything you can see and touch.
Your customer portal helps track your requests and repairs in real time. You can login here to:
We’re also here, however you want to connect:
Resources to help you through the process of purchasing and living in your new home:
How-To Videos: Click Here to View
Smart Home Troubleshooting Videos: Click Here to View
Smart Home Troubleshooting Resources: Click Here to View
Additional information about what is or is not covered under warranty, plus care and maintenance recommendations, are located in your Homeowner’s Manual.
During Business Hours: 800.338.8733
After Hours, Weekends, and Holidays: 425.455.2900
An answering service will direct after-hours calls to an on-call service representative. Our goal is to respond within 24-hours.
Not sure if it’s an emergency? The following are considered warrantable emergencies requiring round-the-clock attention:
The following are considered urgent repairs and can be addressed during regular business hours:
Quadrant Homes will schedule service on warrantable repairs for the start of the following business day. In rare cases, where a Quadrant Homes vendor partner is unavailable, the on-call service representative may instruct you to contact a qualified vendor of your choice who specializes in 24-hour service. With prior authorization, homeowners may later be reimbursed for the service cost.
Call 911 in the event of a life-threatening emergency
Call the appropriate utility provider regarding services to your home. Refer to your utility billing statement for contact information.
Appliance not working? Call the appliance manufacturer during business hours.
Your actual rate, payment, and costs could be higher. Get an official Loan Estimate before choosing a loan.
**Assumptions. You are purchasing a single family home and primary residence. Rate is fixed. Debt-to-income ratio is less than 41% and excellent credit. These assumptions are subject to change without notice.
*This mortgage calculator is for illustrative purposes only and is not a guarantee. The monthly payment illustration on this tool does not include amounts for property taxes, insurance premiums, homeowner’s association dues, or other factors that potentially could affect your monthly payment. Therefore, your actual monthly payment will be higher. Interest rates change frequently and without notice. Financing availability and terms will depend on your situation.