Community Management

Property Manager

All Quadrant Homes are built in communities that hire professional property managers or community association managers to run the HOA. The responsibilities of the community association manager are to:

• Be the single point of contact for all HOA issues
• Maintain common areas—by overseeing landscape and maintenance vendors
• Financial management—bill payment and assessment collection
• Send violation notices when complaints are received
• Provide escrow and lender information
• In many HOAs the manager is not on site, so homeowners must report issues by telephone, e-mail, or online.

Property Improvement

Your HOA can maintain a consistent look throughout the community because the CC&Rs give the HOA the power to approve all changes, modifications or improvements to the exterior of the property. The way the HOA does this is by reviewing applications by homeowners and approving changes.

Usually the HOA Board appoints a Property Improvement Committee to review and make decisions about applications. Many communities have online Property Improvement Handbooks. Check your HOA's web site for details.

To get approval for any changes, you must submit a complete property improvement application to the HOA. Plus, you must provide information such as a plot plan marked up to show the location of the proposed improvement or change.

The following changes or improvements to your property may require HOA approval:

• Fences
• Sheds
• Play structures, including swing sets
• Patios
• Hot tubs
• Air conditioners
• Exterior paint changes
• Sport courts
• Shutters
• Awnings
• Hedges
• Major landscaping
• Ponds
• Gazebos, arbors, trellises, etc.
• Clearing, grading, and filling
• Any construction activity

Resources for More Information

• Your CC&Rs and Community Rules
• Your HOA website
• Your Community Association Manager
• Community Association Institute at www.caionline.org